I purchased the Razer Blade 14 in November 2022. In June 2024, it lost all power. I spent $150 buying a new charger and still nothing. I went through all of the suggested troubleshooting but nothing worked. I had purchased it at Best Buy and I pay $180/year for their support program, so I took it to the Geek Squad only to be told that they are unable to repair it because they do not have a contract with Razer, and that I would have to go through Razer’s support.  They did diagnose it as a faulty motherboard. They also told me that the issue was at no fault of mine (no water damage, no falls). I called Razer support and was told I’d have to pay $100 just for them to look at it, and quoted my repair at around $1600. So I’d be paying $1700 to repair a laptop that I paid $2000 for 1.5 years ago. I have read a lot of these stories and am disgusted at Razer’s horrible customer service. I also think it’s interesting that comments have been locked on all of the other posts. I will never buy another product from Razer again!!