Razer 15 (2018 Advanced) was working fine until the camera stopped functioning. I can't say for sure if the problem is of the USB and/or Camera. They both occurred at the same time, I believe them to be connected issues.
Error Codes:
Device manager Unknown USB Device (Device Descriptor Request Failed)
Camera App (Default Windows 10) 0xA00F4244 <nocamerasareattached>
Solutions I have tried:
Windows Update Version 1903 (OS build 18362.418)
Razer Bios Update RazerUpdater_v1.1.1.0_C1-BIOSv0107
Intel Drivers Update October 18, 2019 @ 16:25
Nvidia Drives Update Version 436.48 Release Date: 10/01/2019
Uninstall/Reboot
Changing Permissions
Resetting App data
Checking Windows Security
I will attach 1 image of the Device manager from earlier this year and from now. You can see that the camera is no longer there and now there is a USB error.
Past/Old Device Manager
Current Device Manager
I have spoken to many Razer Support agents (lvl3) about this and we still can't come to a solution.
Please help me.
-T3CHN0MANC3R