Razer 15 RTX2060 performance issue? | Razer Insider
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Razer 15 RTX2060 performance issue?

  • 22 November 2019
  • 1 reply
  • 5 views
Just started noticing some performance issues. I use MSI afterburner to monitor my GPU temp, CPU temp, and FPS. I mainly use the laptop to play World of Warcraft.



I've noticed that my FPS dropped down to 25. I checked my in game settings, all drivers updated, everything. I've noticed that my GPU temp keeps going from 55C back to 0C then 55C and back to 0C. It seems like to me its turning off then back on.



I've tried running The Division 2 and it would crash. StarCraft 2 would crash the computer and would give me a "nvlddmkm.sys" error.



I went to Device Manager and under Display Adapters its showing both the integrated and my 2060 GPU.



Anything I should do? It should still be under the 1 year warranty.



Thanks
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Razer.Speedcr0ss
Userlevel 7
scottycruz
Just started noticing some performance issues. I use MSI afterburner to monitor my GPU temp, CPU temp, and FPS. I mainly use the laptop to play World of Warcraft.

I've noticed that my FPS dropped down to 25. I checked my in game settings, all drivers updated, everything. I've noticed that my GPU temp keeps going from 55C back to 0C then 55C and back to 0C. It seems like to me its turning off then back on.

I've tried running The Division 2 and it would crash. StarCraft 2 would crash the computer and would give me a "nvlddmkm.sys" error.

I went to Device Manager and under Display Adapters its showing both the integrated and my 2060 GPU.

Anything I should do? It should still be under the 1 year warranty.

Thanks


Hi there! Thanks for posting your Razer Blade's concern on our Support page. Are you still experiencing the issue? If yes, please send me a PM together with the troubleshooting steps that you've done to fix the issue. Let's continue from there.
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