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Razer 18 regularly crashing

  • November 27, 2025
  • 1 reply
  • 27 views

easyAPATITEBabyBlue908

I purchased the new Razer Blade 18 back at the end of September and mostly use it for work rather than game play. I have had a Razer 17 for 4 years and loved it, but wanted more RAM and memory to support the volume of things I’m doing at once.

This new laptop seems to crash atleast once a week, simply saying it has hit an issue and needs to shut down. It is incredibly frustrating and highly inconvenient when it happens. 

 

I need some help in identifying why this is occuring - I never had this issue on my Razer 17. 

Thanks in advance.

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1 Reply

Razer.ScarletRouge

Hey there, ​@easyAPATITEBabyBlue908 

Please send me a PM together with the following details so I can create a ticket for you and  forward it to our Laptop Specialist Team for further assistance. To proceed, please share the following details so I can kickstart your case:

Device’s serial number:
Full Name: 
Email address associated with Razer ID: 
Phone number: 
Country:
 

Thank you!


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