Razer 2-step authentication not working (Web) | Razer Insider
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Razer 2-step authentication not working (Web)

  • February 18, 2022
  • 2 replies
  • 28 views
O
I was trying to update my profile and set up for Razer gold. Using the website, it askes for me to 2-step authenticate. I receive my code and enter it and get stuck on that screen. There's no "enter" or "confirm" the screen is just stuck there with my code entered. The app on my PC works fine when I enter the code in but it will not work for me on the website. I'm using Chrome and it is up to date.
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2 Replies

H
  • himin80
  • 1 reply
  • February 18, 2022
I'm having the same issue. would like to know how to fix this.
Razer.Speedcr0ss
Hey Onion01 and himin80! Was everything covered? There's no reported outage/maintenance for Razer Gold and Razer ID. Have you contacted our dedicated Support Team for Razer Gold-related inquiries? If you haven't, please communicate with them through this link. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns. The thread is now locked.
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