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Razer 2-step verification

T
Could anyone help me? I forgot how I could access my 2-step verification and I also don't have a backup account but I still have the main email account. 😞
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • November 6, 2020
    As far as I can tell, the 2-step verification you have is enabled using a mobile authenticator app. You will have to use that app to get the codes or use one of your backup codes.
    R
    • Rafi1212
    • 1 reply
    • November 7, 2020
    I have the same problem but i lost my backup codes and applications
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • November 8, 2020
    Rafi1212
    I have the same problem but i lost my backup codes and applications

    That is truly unfortunate. Please PM me so I can help you submit an account recovery request.

    *Locking the thread to curb the conversation to PMs.
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