Dear Razer Support,
I purchased a Razer headset that comes with the Razer 7.1 Surround Sound software. However, upon checking, I found that the product has already been activated under another account that does not belong to me.
I kindly request your assistance in issuing a new activation code for Razer 7.1 Surround Sound, or providing guidance on how to transfer the activation so I can use it with my own account. I can provide product details or proof of purchase if required.
Thank you very much for your support.
Sincerely,
