razer 7.1 the selected output device is not detected | Razer Insider
Skip to main content

razer 7.1 the selected output device is not detected

  • December 4, 2025
  • 1 reply
  • 0 views

mthnkrdmr4

I can't see my Razer product. The 7.1 section is missing from my computer, and I'm getting this warning. I haven't been able to get it to work at all, and even when I turn off all sound from the headphones, I still hear faint computer sounds. I'm connecting to the computer with a dual cable, and 7.1 doesn't appear in the system.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 5, 2025

Hi mthnkrdmr4,

I understand you’re having issue with the 7.1 Surround Sound. Please follow the troubleshooting steps in this article to help you fix the problem. If you need any further assistance, please feel free to send me a PM. I'm here to help!

*Thread locked to curb the conversation to PMs.