Hi everyone.
I updated the firmware on my Razer Anzu today, and after the update my anzu proceeded to shut down. but afterwards, the device does not power on.
Here are the symptoms:
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Solid blue LED appears only when the glasses are on the charger
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No LED at all when unplugged
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No “Power On” prompt
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I do hear the “Power Off” voice prompt when the sides are closed, but nothing else
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Cannot enter pairing mode, no voice prompts on button commands
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Hard reset (10–15 sec touch hold) does nothing
Is there any recovery method beyond the standard reset, or is this a confirmed firmware brick that requires replacement? :(
Thanks in advance.