My razer atheris dongle fell apart when I removed it from a laptop. Razer sent me a replacement dongle. I plugged in the replacement dongle and the mouse does not work in USB mode. There is no pairing utility for it, that I can find. I updated the firmware on both the mouse and dongle, and that did not work. Any help would be appreciated.
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Crashdum
My razer atheris dongle fell apart when I removed it from a laptop. Razer sent me a replacement dongle. I plugged in the replacement dongle and the mouse does not work in USB mode. There is no pairing utility for it, that I can find. I updated the firmware on both the mouse and dongle, and that did not work. Any help would be appreciated.
That's a bummer. Please send me a PM including your email address, device's serial number, or your previous case number so I can review your contact history. I’ll be locking this thread now. Feel free to visit our self-help options should you have other questions or concerns.
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