My Razer Barracuda 2022 headset is not usable while charging. When I turned it on and plugged in the charging cable, it immediately turned off, and no led indicator indicated it is charging . It is also not possible to turn it on when the cable is connected.
Hey there,
Thank you for sharing your concern here. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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