Issues Encountered:
Audio will suddenly switch to Bluetooth.
- I already connected Dongle to my PC’s USB Type C. Still getting that problem.
- Tried using the USB to Type - C wire. Still getting that problem.
- It would suddenly switch while in-game or watching movies.
Device will suddenly turn off.
- This would turn off after watching an episode on my PC. I have already switch standby mode to ‘never’ using the Razer Audio app but still getting the problem.
- Made sure my device is fully charged at 100%. Still getting a the same problem.
I have gone and read through a lot of forums (E.g.. Reddit, etc.) but still could not find a solution to this problem. Could anyone else here provide a possible solution to this?