Hello,
I own a Razer Barracuda X headset.
After using the 3.5 mm auxiliary cable, the headset stopped producing any sound in wireless mode.
The headset powers on and connects, but there is no sound at all, not even the power-on tone.
Wired (aux) mode still works correctly.
I have already tried reset, re-pairing the dongle, and firmware update.
I believe the wireless module is stuck or defective.
Thank you.