Razer Barracuda X (2022) turning off after minute with no sound even with auto standby changed | Razer Insider
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Hi,
i noticed that my barracuda x (2022) are turning off after one minute without sound played on them. I’ve changed auto standby in app to 30 min/one hour/never and nothing helped. Also sometimes i have issue with connecting them to PC. Green dot is showing connection, but there is no sound. Have to unplug and plug dongle to usb to make it working. Is there any solution for that (espacially with first problem - it very annoying when i cant stop music just for minute cause headset is turning off without any voice or notification)?
Win 11
EDIT: Just connected headset to mobile via hyperspeed only (no bluetooth). Headset didnt turn off even without any sound played. That’s pointing for issue in driver/windows configuration/BIOS. Gonna make linux pendrive, try to change something in drivers and will try to answer.

Any solution, I have the same problem

 

Any solution, I have the same problem

 

Connection dongle to android helped.

Did you install the 7.1 surround sound to your PC? Maybe that is the issue. I had the same issue as yours, but when I switched my sound from “7.1 Surround Sound” back to the actual “Razer Barracuda X 2.4” the connections worked well. I think the surround sound is the culprit because I think for no reason it resets my headset (when it auto shuts off, it forgets also my bluetooth devices). Maybe some bug on their software? I hope Razer checks this right away. 

Happy to see I’m not alone with this problem, just very sad, it’s a Christmas gift and have a lot of bugs…  

 


EDIT: Just connected headset to mobile via hyperspeed only (no bluetooth). Headset didnt turn off even without any sound played. That’s pointing for issue in driver/windows configuration/BIOS. Gonna make linux pendrive, try to change something in drivers and will try to answer.

Did you have any news about a BIOS config or other ?

 

I’m in contact with the support to find a solution, but for the moment… nothing work. If I have news, I’ll come back quickly

same issue here, perfectly works with dongle but Connection via BlueTOOTH always power off randomly 

I noticed the same problem. It started yesterday. Dongle connected to the computer. Randomly turns off. Additionally, I hear background noise. I turned off 7.1 mode
At the same time connected to Android but this is not the cause because disconnection does not fix the problem.
As long as it plays sounds - no problem. However, when I turn off the game -
headphones turn off.

It seems that the problem (at least for me) was the 7.1 virtual surround sound mode
After uninstalling it from my computer I stopped hearing the static and it no longer disconnects.
Can anyone confirm this?

Have you tried updating firmware to 1.7.0? It’s a recent firmware update to Barracuda X (2022) released in May 2024.

Making the Barracuda X my default audio output instead of the 7.1 speaker fixed this!!!!

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