Just purchased a Barracuda X a few days ago, and was actually really excited to try it since my old headphones died. Tried turning it on but the LED flashed abit of red and didn’t seem to turn on.
Tried to charge it thinking it was low battery right from the box, but while charging the LED light doesn’t show any indications. I try pressing the power button and it shows a flat red, then blinks with long intervals in between, and then stops showing anything. Tried this a few times and this keeps happening, sometimes there’s short intervals, and occassionally the LED light doesn’t even turn on.
I thought, “Alright, I’ll just leave it overnight and check it tomorrow. Maybe the battery is just really low and the device can’t manage anything right now.”
I wake up, try and turn it on, and the LED indications don’t change from before. I search Razer Support for help and there’s several threads on the firmware updater helping to solve this low battery issue. That’s seems like a good new direction, and I’m actually really hopeful this might work.
I plug the dongle into my pc, and the firmware moves to ask me to turn on my headset. My pc can also read a new sound option Barracuda X, looks pretty good! I press the power button and the same thing happens with the LED light, and I can’t seem to get the thing to turn on at all.
I’ve tried looking through all the support threads and can’t seem to really get a case match for this. I’m kinda scratching my head on how salvageable this situation is, if I should return it, or if I should buy another product entirely.
Please if any experts could help with this it’ll be greatly appreciated!
(It’s now plugged into my PC to charge and the LED blinks a fast red with long intervals in between, it’s been like this for a while now. Hopefully that’s an additional clue to whatever’s going on, cheers!)
