Razer Barracuda X Chroma Disconnecting | Razer Insider
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Razer Barracuda X Chroma Disconnecting

  • January 26, 2026
  • 1 reply
  • 38 views
T

I got this headset a few weeks ago and this has been an issue for the entire time.
I had a barracuda before this that didn’t have this issue, but it was just an X, no chroma.

The headset will disconnect as soon as I walk some distance from my computer and then beep twice, it will connect again when I approach my computer. It is advertised to have a much longer range, and the older model I used to use didn’t have this issue. It is connected to my PC via the usb connector it came with. It also sometimes disconnects randomly when I am at my computer and not moving away. It also for some reason causes my chroma profile to reset, as it visually changes color on my keyboard and mouse when it disconnects.

Help is appreciated.

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1 Reply

Razer.ScarletRouge

Hey there, ​@Tenuka 

 

I understand that you're having a disconnection issues with your Razer Barracuda X Chroma. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

*Thread locked to curb conversation to PM. 

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