Razer Barracuda X dongle not detected properly | Razer Insider
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Question

Razer Barracuda X dongle not detected properly

  • October 21, 2026
  • 1 reply
  • 10 views

I bought Razer Barracuda X long ago and hdn no trouble like that. Only sometimes I had to reconnect the dongle because it won't show up. Now dongle shows up only as "other device" and has no information about it. I have tried deleting it from device manager, used firmware updater and pairing utility (it didn't work since dongle is not recognised properly), tried updating my OS and also restored earlier versions of it. I also found no working solutions in other threads. How can I fix that issue (preferably without reinstalling Windows)?

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • October 22, 2026

Hey ​@kirrussia1,

I understand that you’re currently experiencing connection issues with your headset. Can you test it on another computer to see if it behaves the same way? Please also send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory.

 

 

*Thread locked to curb conversation to PM.

 

  

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