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Razer Barracuda X No sound

  • November 2, 2025
  • 1 reply
  • 42 views

Hey Guys,

 

I saw there are a lot of topic simillar to mine but not exactly mine, so I am writing a new post.

 

yesterday during the day my Razer Barracuda X was working just fine, but then in the evening when I came back home I turned it on, I heard it say "Power On” and then "Paring”(which is a normal occurence, I Just have to take out the dongle from the cable connecting it to the USB-A and put it back in) and since then it doesnt connect. Every time I turn off and on the headset I hear it says is so the headset is working but it cannot connect  to the dongle or vice versa. 

 

I tried everything I saw on the internet or ChatGPT suggested. I tried different ways of unpluggin the dongle and turning off/ on the headset. I tried deleting the drivers from the device manager. I have tried downloading the firmware but it is not working as for some reason it does not detect that I have turned on the headset. 

I am at a loss, is this some factory issue I dont know about which may mean that my headset are gone or is it something else?

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • November 4, 2025

Hi smartCoffeefever319,

I understand that you’re having connectivity issues with your Razer Barracuda X, where it powers on but fails to connect to the dongle despite multiple troubleshooting attempts. Did you recently update your computer's operating system or make any changes to your audio settings before the issue began? Were there any incidents that happened to your mouse prior to the issue? Any noticeable physical damage from the device or the dongle? Please try the troubleshooting laid out below to help us fix the problem.

1. Ensure that the USB port you are using is functioning correctly by testing it with another device.
2. Try connecting the dongle to a different USB port on your computer.
3. Download and run the Pairing Utility of your headset.
4. Try to reinstall your headset drivers.
5.  Test the headset and dongle on another computer.

If the problem persists, PM me with your device’s serial number and proof of purchase so I can check its warranty. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb the conversation to PMs.