razer barracuda x not connecting to dongle | Razer Insider
Question

razer barracuda x not connecting to dongle

  • 25 April 2024
  • 1 reply
  • 13 views

Was working totally fine since early 2022 and a few days ago i turned my pc off by accident then turned it back on and my headphones would no longer connect i tried restarting my pc pressing the button on the headphones 3 times turning them on and off but nothing works also the mic stopped working not long after i got them but thats not the point and i am sure they arent connecting to the dongle because there is no second beep and they wont connect to my iphone 15 or ipad mini 6.


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1 Reply

Userlevel 1

Hey there, @vaeeh!

Thanks for letting us know about the connection issue you are having with the dongle. There’s a firmware update available but we need to ensure the headset’s exact variant. Please drop me a PM along with the serial number of your Razer Barracuda X so we can resolve the problem.

 

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