Product number:
RZ04-03800100-R3M1
Hello everyone!
I have been using my Razer Barracuda X for a couple years now, but recently I met an issue, which I cannot resolve.
A couple days ago, my headset disconnected from my laptop (i dont use the dongle, i use the direct USB-C port), and since that day, I am unable to pair my headset, nor with my laptop nor with my phone. To be more exact: the headphone pairs, but the moment I wanna run any audio (ex. listen to music) it instantly disconnects.
Because I have had it for a long time, it is no longer in warranty, so I am looking for solutions that might help, without having to change my headset, or getting it repaired by a professional.
Things I have tried:
- restart laptop
- restart headset
- update drivers
- update firmware
- use the pairing utility tool
Any tips are greatly appreciated!