I received a new usb-c dongle today for my Barracuda X headset. I am using the pairing utility but when I get to the screen with the option to pair, the button remains grayed out. My headset is in pairing mode during this time, the led is blinking blue. I have tried a few different times. I Also disconnected my other headset I was using in the meantime and turned that headset off.
I work from home so I have a website for that open which uses the headset and I notice while trying to pair it keeps switching between the razer headset and my normal speakers but the headset itself never pairs.