Razer Basilisk - need help | Razer Insider
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Hi, I bought a Razer Basilisk off a private person from ebay (Germany), so unfortunately no option to return it.

Apparently the mouse is brand new, but when I plug it in it is glowing but the cursor is not moving and Windows is not able to detect it.



I tested 3 different computers --> same everywhere.



What can I do now?

Can I contact Razer for support?



Thanks for help.
patrickweigl
Hi, I bought a Razer Basilisk off a private person from ebay (Germany), so unfortunately no option to return it.

Apparently the mouse is brand new, but when I plug it in it is glowing but the cursor is not moving and Windows is not able to detect it.



I tested 3 different computers --> same everywhere.



What can I do now?

Can I contact Razer for support?



Thanks for help.




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