Hi, and my apologies if this was posted already, but I seem to be having trouble with keeping my Basilisk Ultimate charged. The mouse charges just fine on the dock while the PC is on, but when it goes to sleep, the charging stops, and the only way to resume the charging is to unplug and re-plug the dock. It was working fine before, and I didn't change any settings to my input devices, nor did I switch any peripherals around. I've tried the standard troubleshooting tips online, such as:

-checking the sleep settings (on the Power and Sleep menu)

-Power Management options in Device Manager

-updating the device firmware (both dock and mouse)

-updating the software (Central and Synapse)

-BIOS settings for USB wake events

-switching USB ports (different ports on the MoBo, and on a powered USB hub)

I've tried searching online but only found similar, but not the same circumstances, and those offered solutions I've tried already. It's confusing since it was not an issue before, I used to be able to just dick the mouse, leave it and it would charge as the PC goes to sleep. Hoping there's something that I missed.



Cheers