Razer Basilisk Ultimate Dongle Replacement | Razer Insider
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Razer Basilisk Ultimate Dongle Replacement

  • August 29, 2021
  • 1 reply
  • 32 views

Good day to everyone Unfortunately, I probably had a laptop with a broken USB input. When I plugged in my dongle for the Razer Basilisk Ultimate, it started to smell burnt. After I removed the dongle again, it was all hot. Now the dongle no longer works. It gets very hot every time I plug it in and it no longer recognizes the mouse. Unfortunately, I did not find a replacement dongle on the Razer's store. The mouse itself works fine. I bought it to avoid the tangle of cables. Therefore, I politely ask for a replacement. This would make my work much easier. Regards Eruheran
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1 Reply

I can submit a ticket request for a spare dongle on your behalf if it's available in your region. PM me the serial number of your mouse along with your mailing address so I can check it for you. *Thread locked to curb the conversation to PMs.

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