Razer Basilisk Ultimate no longer charging | Razer Insider
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Question

Razer Basilisk Ultimate no longer charging

  • February 7, 2025
  • 2 replies
  • 201 views

I have been using my Razer Basilisk Ultimate for about 2 years now and have loved this mouse. However, about 2 weeks ago my mouse had stopped charging on the dock which has never happened before. I have been plugging it in to use it, but the cord does not charge the mouse either. I did some research and cleaned all of the ports and connections with rubbing alcohol and used an air gun to remove any dust. This unfortunately did not help, as the mouse will stay at about 2% charge while plugged in with only the mouse wheel blinking red. Has anyone else had this problem or does this mean that the mouse battery is cooked and the mouse cannot be used wireless anymore. If this is the case, is there anything I can do about this?

2 Replies

At least yours is working while plugged in. Mine acts like it’s charging on the dock and displays light but doesn’t work when directly plugged in. I’ve been navigating my PC with my keyboard. Hopefully it fixes itself 


  • Insider Mini
  • October 31, 2025

Same thing happened to me this week. Cleaned the pins and the mouse nothing seems to work. about 2 years as well for me. I guess maybe that’s just the life cycle of these things. Kinda lame getting a new mouse asap.