Razer basilisk ultimate not charging | Razer Insider
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Razer basilisk ultimate not charging

  • September 24, 2025
  • 6 replies
  • 64 views

leetammoVividCrimson522

Again my razer ultimate wont charge beyond 5%… I cleaned, updated… you name it. It was OK until last sunday, It had 20% so I tried to charge it, nothing happens, now it stays at 5%….

6 Replies

FiszPL
Vanguard
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  • VANGUARD
  • September 24, 2025

It stays at 5%, but how long it’ll work till the battery die?

Because it can be Synapse issue (battery indicator not showing proper value) or dying battery on your mouse.


leetammoVividCrimson522

about 20 minutes...it goes down to 1% and wont work


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 25, 2025

I’d replace the battery, assume that you’re out of warranty, so this is your last resort.


leetammoVividCrimson522

Yesterday it charged up to 30...then stopped. Today not charging. Yes, new battery is my best option due to the absolute lack of interest of razer on solving this recurrent problem, its been behaiving like this since I bought the mouse. 


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 26, 2025

its been behaiving like this since I bought the mouse. 

You blame Razer for lack of interest, but also why you didn’t RMA’ed it, if it was happening from day one? I don’t get it.


Adding detailed cleaning. Same issue, 4% forever Basilisk Ultimate. Cotton swabs/alcohol no bueno. Used isopropyl and wooden toothpick with decent pressure FTW.