Razer Basilisk Ultimate Scroll Wheel Issue | Razer Insider
Skip to main content
Question

Razer Basilisk Ultimate Scroll Wheel Issue

  • February 11, 2025
  • 1 reply
  • 26 views

baybytePaleMagenta865

I got a Razer Basilisk Ultimate as a gift, and the scroll wheel has recently become faulty

 

When I scroll down, sometimes the scroll is not registered, sometimes it scrolls down multiple ticks, and sometimes it scrolls in the opposite direction.

 

I have unplugged and plugged in the mouse and the port, I have bought a can of compressed air and blown into the mouse wheel many times, but the mouse wheel is not working still. 

 

Please advise. 

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.sushi.boi

Hey there, ​@baybytePaleMagenta865!

 

Try updating your mouse’s firmware. You can also reinstall its drivers. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings