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Razer Basilisk Ultimate Scroll Wheel Issue

  • February 11, 2025
  • 1 reply
  • 26 views
baybytePaleMagenta865

I got a Razer Basilisk Ultimate as a gift, and the scroll wheel has recently become faulty

 

When I scroll down, sometimes the scroll is not registered, sometimes it scrolls down multiple ticks, and sometimes it scrolls in the opposite direction.

 

I have unplugged and plugged in the mouse and the port, I have bought a can of compressed air and blown into the mouse wheel many times, but the mouse wheel is not working still. 

 

Please advise. 

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1 Reply

Razer.sushi.boi

Hey there, ​@baybytePaleMagenta865!

 

Try updating your mouse’s firmware. You can also reinstall its drivers. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.

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