I’m having an issue with the scroll wheel, the support tells me that the mouse is not longer on warranty, but in the site it appears that thice mouse has 2 years and I bought it 1 year and a half ago. The issue is that when scrolling up or down it also goes to the oposite direction Here you can find a video of the mouse working. I already try everything except cleaning it with compress air. Does anyone has this same issue and know how actually fix it?
Question
Razer Basilisk ultimate scroll wheel issues
i had the same issue, none of the above helped. eventually i just tried a little IPA (99% pure alcohol) on it and it seems to have solved the issue,
did not soak it in, i used a brush to drip it in and had the mouse hanging front down, jest let it drip around. i’ll open it up seeing that the battery ain’t what it used to be anyway (needs replacing) and will do a proper clean of the wheel and sensors
Mine started doing this after ~2 years years of use.
for those ppl having trouble with them after only a little while, maybe some dirt got into it during packaging? it s worth trying to clean it. the way i did it you don t have to open it up
the battery is to the rear, not sure what effect ipa has on it so best keep the mouse hanging front down while dripping some ipa in there
do this at your own risk though
hope it helps
So I found the issue with my mouse and hopefully this works for most of you.
I opened up my mouse to clean it and noticed the mechanism for the scroll wheel was actually somewhat loose inside the plastic housing. when I scrolled a tiny bit, the actual mechanism would rotate. I fixed it by jamming a small piece of paper between it and the housing. I apologize for the crustiness of my photos. I’ve had this mouse for a while now
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