razer basilisk ultimate stop working | Razer Insider
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razer basilisk ultimate stop working

  • March 18, 2025
  • 1 reply
  • 15 views
Regaliahitpark716
Goodnight.I have a Razer Basilisk Ultimate v1, however, it stopped working via cable and wireless.When connected wirelessly it works for a few seconds and then restarts.Can you help me?

Thanks

E
rudeoff
easyRustegg403
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1 Reply

Razer.ScarletRouge

Hi Regaliahitpark716,

Thanks for sharing your concern here. Were there any incidents that happened to your mouse prior to the issue? Can you provide a short video showcasing the problem so I can take a closer look? Please save the video to your Google Drive, set the link to public, and share the link here. If you need assistance with uploading and sharing files, please refer to this guide: How to upload and share files larger than 25 MB with Razer Support Also, please send me your device's serial number in a PM so I can check its specifications. Thanks!

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