It just stuck charging at 4% battery no matter I wired it up with the cable or put it on dock charging.
Sadly it still doesn’t work even I tried to update the firmware or clean both the dock and mouse with Q-Tip.
Can anyone help?
It just stuck charging at 4% battery no matter I wired it up with the cable or put it on dock charging.
Sadly it still doesn’t work even I tried to update the firmware or clean both the dock and mouse with Q-Tip.
Can anyone help?
I performed all those step above and still result the same. Thank you
Hello kitakita28,
To further isolate the issue, try to perform the steps here. If the same problem persists, PM me your device’s serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!
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