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razer basilisk v3

  • October 27, 2025
  • 1 reply
  • 9 views
Tito76pr

My Razer basilisk v3 stopped working without using it, it's a shame a brand new product not working i still don't believe it such a good brand it's new new and doest work after the firmware update it's blinking forever. I lost money in this new mouse

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • October 28, 2025

    Hello Tito76pr,

    I'm here to help. Please send me a PM with your device’s serial number and provide more details about the issue you're experiencing with your Razer Basilisk V3. This will help me better understand your situation and offer troubleshooting steps to resolve the problem.

    Also, it would be helpful if you could share the steps you’ve already tried. For better visibility for our team, kindly share a short video recording showing the issue. You can save the file on Google Drive and grant permission for us to view it. Thank you for your cooperation. I look forward to assisting you further.

    *Thread locked to curb the conversation to PMs.

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