As state in my title, the mouse connects just fine with only the dongle. When the dongle is plugged in to the dock my computer does not detect the mouse. It will charge the mouse when it’s plugged in, but it won’t detect the mouse. I have switched to multiple ports with no results. It worked just fine about 2 weeks ago.

Razer Basilisk V3 Charging block charges mouse but does not allow for connection

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

1 month ago

Home
Community Overview
Razer Support
Razer Support
Razer Basilisk V3 Charging block charges mouse but does not allow for connection

Already have an account? Login

LOG IN

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

Explore

Support

Company

FOR GAMERS. BY GAMERS.™

FOR GAMERS. BY GAMERS.™