Hello I have a Basilisk V3 for a few years and today suddenly stopped working.
I making a “click” noise of the magnetic Mouse wheel and is trying to turn on but works like if you move the mouse does not do anything. if you do it when the clock sound goes works.
I think might be an hardware issue?
Razer Basilisk V3 Not working.
Userlevel 4
- Razer Support
- 426 replies
-
26 July 2024
Hi,
Have you tried plugging it into a different USB port? You can also try updating its firmware. If the issue still persists, then you can send me a PM along with your mouse’s serial number so I can check it in our database and look for some workarounds.
*Thread locked to curb conversation to PM.
Hi,
Have you tried plugging it into a different USB port? You can also try updating its firmware. If the issue still persists, then you can send me a PM along with your mouse’s serial number so I can check it in our database and look for some workarounds.
*Thread locked to curb conversation to PM.
Just tried different ports and the device is not been recognized, when I connected I says that im connecting a massive storage device.
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