Razer Basilisk V3 Pro Constant Stutter and Disconnecting | Razer Insider
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Razer Basilisk V3 Pro Constant Stutter and Disconnecting

  • February 1, 2026
  • 1 reply
  • 15 views

My Razer Basilisk V3 Pro constantly and randomly disconnects for a couple seconds and then reconnects. Mouse movement stop completely then I can hear an audible click from the mouse and its reconnected. Everything is up to date. I’ve attempted to turn off all razer apps from the system tray and still same results.

I’ve read people cutting the the free wheel ribbon cable but that can’t possibly be the only solution. 

I’ve also heard of people saying the dongle is a failure point. 

Any suggestions on how to narrow down where the problem actually is and resolve this once and for all?

 

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1 Reply

Razer.sushi.boi

Hello there, ​@bitImperialRedfever590!

 

Are you using a USB hub? Also, is it possible for you to try it on a different PC just to check if the same issue persists? Let me know via PM along with your Basilisk V3 Pro’s serial number so I can validate it in our system and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.