Razer Basilisk V3 Pro dead - Stuck on red light | Razer Insider
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Hi, My razer Basilisk V3 Pro worked just fine until recently, when it just stopped working.It's just stuck showing red logo and wheel, not blinking (please check the pics below).


I've tried the following with no luck

- connecting the mouse with the Razer cable to the PC - no luck, the red light still there
- discarge it and recharge (doesn’t charge??)
- updating the mouse with Synapse (since the mouse it's being recognized by the soft)

I've also tried reseting the mouse pressing L + R buttons plus the wheel.

The light goes on Red as soon as I switch on the mouse or charge when off

Any ideas?

Thx a lot

 

Hi Cris16228,

Was your mouse working fine before? Please send me a PM me your device proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

​​​​​*Thread locked to curb the conversation to PMs.

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