Razer Basilisk v3 Pro dongle stopped working | Razer Insider
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Question

Razer Basilisk v3 Pro dongle stopped working

  • August 20, 2025
  • 1 reply
  • 22 views

Dongle stopped working out of nowhere, no matter what USB port I plugged into my pc wouldn’t connect. Tried on multiple PC’s with no results. I’ve been using bluetooth but there is so much latency to game seriously. 

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1 Reply

Razer.sushi.boi

Hello there, ​@Colin_Schwindt1242!

 

We’re definitely dealing with a dongle defect right here. When and where did you purchase your mouse? Let me know via PM along with its serial number so I can validate it in our database and for proper documentation. Looking forward to your response!

 

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