Razer Synapse 4 software custom programming for button configurations not working when connected via 2.4 Ghz wireless. However, it connects and is detected correctly via USB cable wired and all custom button programming works as intended.
Windows 11 - All updates performed and updated.
Razer Synapse V4 - Latest software installed.
Razer Basilisk V3 Pro - Lates firmware installed.
Tasks performed; Razer synapse software uninstalled. Driver clean-up tool used. Reinstalled synapse 4 software. Changed out Basilisk V3 Pro hardware for another unit. No change to Windows 11 device manager.
Looking for some assistance in fixing this problem. Please advise.
User: Zipman_13