Hi,
My Razer Basilisk V3 Pro does not turn on or respond to any connection when plugged in via USB dongle, with the original cable, or even in BT pairing mode. The only thing that turns on when plugged in is the white profile light below the mouse. It does not even get recognized for a firmware update.
The model is RZ01-0462.
Hey there,
I understand you are having a power issue with your Razer Basilisk V3 Pro. Could you please let me know via private message if your device is detected in your Device Manager? Also, would it be possible for you to test your mouse on a different PC? Lastly, please provide your device's serial number so I can check its details in our system. Thank you!
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