Hello! I'm using a Razer Basilisk V3 Pro | RZ01-04620. Unfortunately, the scroll wheel is broken. Could you please tell me how I can order a complete replacement part?
Question
Razer Basilisk V3 Pro | RZ01-04620
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- Razer Support
Hi Engineer202,
I'm sorry to hear about the issue with your Razer Basilisk V3 Pro's scroll wheel. To better assist you, could you let me know if there was any specific incident that led to the damage? Also, please check if your mouse is still under warranty by PMing me your device's serial number and proof of purchase invoice. This will help us check your warranty options. Looking forward to helping you resolve this!
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