Razer Basilisk V3 Scrolling Mode keeps switching | Razer Insider
Skip to main content
Question

Razer Basilisk V3 Scrolling Mode keeps switching

  • October 7, 2024
  • 3 replies
  • 196 views

When I turned on my pc this morning, my mouse was in the free-spin mode and clicking thing toggle button on the mouse would not switch it to tactile. I unplugged the mouse and plugged it back in. After this, the mouse began switching back and forth between tactile and free-spin on its own, this occurs either once a second or every several seconds. I hear the physical switch click in the mouse and I see the setting change on synapse. I can manually the scroll mode on synapse but it eventually begins to switch itself back and forth. My toggle button on the mouse itself continues to have no effect. Is this a software or hardware issue and is this fixable? 

Did this topic help you find an answer to your question?
This topic has been closed for replies.

3 Replies

  • Insider Mini
  • 2 replies
  • October 20, 2024

I do not have the level of issues you do with the mouse cycling modes repeatedly but I do have issues with the software turning off tactile mode for the scroll wheel in software and I have to go in and enable it again. Curious if this is related.


  • Insider Mini
  • 1 reply
  • June 7, 2025

Same issue here with my Basilisk v3

Synapse : 3.10430.42412

I can’t say what’s trigger it at it was almost after login.

But after around 10 minutes, its stops … for now


Razer.Ten
  • Razer Support
  • 311 replies
  • June 7, 2025

Hey guys,

Are you still experiencing the issue? If yes, please send me a PM with the serial number so I can verify it in our system and check for workarounds that might address the scroll mode issue.

 


*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings