Razer Basilisk V3 X HyperSpeed | RZ01-0487 is disconnecting after few seconds | Razer Insider
Skip to main content
Question

Razer Basilisk V3 X HyperSpeed | RZ01-0487 is disconnecting after few seconds

  • December 5, 2024
  • 1 reply
  • 122 views

Razer Basilisk V3 X HyperSpeed | RZ01-0487 disconnecting after few seconds of pluging into the computer. The problem started after i changed DPI for the mice in the Razer Synapse. Now after pluging into the computer, I see the device for about 2 seconds and it disconnectes. Not possible to even change the DPI to previous ones, because i can’t go into settings of the mice… (2 seconds of visible mouse, when press into settings it just cancels)

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 6, 2024

Hello Makarovini,

Please follow the troubleshooting here. If the same problem persists, PM me your mouse serial number and proof of purchase so I can validate the warranty and assist you accordingly. All the best!

 

*Thread locked to curb conversation to PM.