There is a small mistake in the title; the one that disconnects at 2.4GHz is the mouse
But the dock doesn't disconnect
just need support
i got the new razer basilisk v4 pro and the dock v2 pro there's a problem while working with the mouse (on 2.4ghz) the mouse discconects but the click of the mouse still working ( but can’t move the mouse) (the led of the 2.4ghz and bluetooth turns off then i need to turn it back on to 2.4ghz) this happens frequently through the day i re-paired the mouse and still the same