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razer basilisk x hyperspeed


I recently bought the Razer basilisk x hyperspeed, a few days ago it notified me of a low battery, I proceed to change it and it keeps telling me that it has a low battery and so I already tried 5 new batteries and it's still the same, is there anything I can do?

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3 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7358 replies
  • April 15, 2024

I’d take different battery batch to check if it’s not issue with the battery.

Also check if you have the latest firmware available: https://mysupport.razer.com/app/answers/detail/a_id/4553


  • Author
  • Insider Mini
  • 2 replies
  • April 15, 2024
FiszPL wrote:

I’d take different battery batch to check if it’s not issue with the battery.

Also check if you have the latest firmware available: https://mysupport.razer.com/app/answers/detail/a_id/4553

I tried different brands but the problem continues. I also tried lithium batteries, but my problem continues.


  • Author
  • Insider Mini
  • 2 replies
  • April 15, 2024
FiszPL wrote:

I’d take different battery batch to check if it’s not issue with the battery.

Also check if you have the latest firmware available: https://mysupport.razer.com/app/answers/detail/a_id/4553

I also already have it in the latest version of the software.


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