Razer basilisk x is not working | Razer Insider
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Question

Razer basilisk x is not working

  • October 7, 2023
  • 1 reply
  • 26 views

PaleBluefirstCORAL670

The mouse is not connecteing. I use windows 11. A blue light is flashing, but the cursor is not moving. HELP ME. What I have to do?

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1 Reply

Razer.Aero
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  • Razer Support
  • October 9, 2023

Hello PaleBluefirstCORAL670,

Please follow the troubleshooting steps here to resolve the issue. If that didn’t help, PM me your device serial number and proof of purchase so I can verify its model and check for warranty options. Thanks!

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