Razer basilisk x is not working | Razer Insider
Skip to main content
Question

Razer basilisk x is not working

  • October 7, 2023
  • 1 reply
  • 26 views
PaleBluefirstCORAL670

The mouse is not connecteing. I use windows 11. A blue light is flashing, but the cursor is not moving. HELP ME. What I have to do?

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • 3467 replies
  • October 9, 2023

Hello PaleBluefirstCORAL670,

Please follow the troubleshooting steps here to resolve the issue. If that didn’t help, PM me your device serial number and proof of purchase so I can verify its model and check for warranty options. Thanks!

​​​​​​​*Thread locked to curb the conversation to PMs.

CookiesCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings