Razer battery exploded out of warranty | Razer Insider
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Razer battery exploded out of warranty

  • August 20, 2022
  • 4 replies
  • 50 views
M
Hi my Razer blade battery exploded while out of warranty, is it not Razer product issue, I had Acer laptop for 10 years no issues, Apple Mac book for 12 years? Razer not even 3 years while cost is 3 times
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    4 Replies

    mini2109
    • mini2109
    • Insider
    • August 20, 2022
    You were unlucky ... There is always something that can happen. Are you counting on something? Describe the situation at the time of the outbreak. Maybe you overheated the battery, put the laptop on a blanket keeping it out of the air ... or maybe the fans were too dirty.
    M
    • Maladri
    • Author
    • August 20, 2022
    Thanks for your response, what I feel is it’s wastage of money going with Razer laptop, they have to compensate
    mini2109
    • mini2109
    • Insider
    • August 21, 2022
    No, they don't have to. If it was after the warranty, they don't have to (but you surely know it). Manufacturers often give 12 months for the battery, and 24 months for the rest. I do not know after what time it happened to you (and I repeat - under what circumstances), but do not count that calls from Razer will ring immediately with an offer of a free, new laptop. It may have worked in the past - not anymore.
    Razer.Zionzedd
    Hi @Maladri. Please PM me the serial number of your laptop so I can check our options in getting you a replacement battery. I will wait for your message. Thanks! *Thread locked to curb conversation to PM.
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