Hi Razer Team, as you can see the title, I cannot register my Razer Blackshark v2 X because it is registered. i bought the headset on 10/1/2025 from Shopee and it’s here today (13/1/2025). When i put the details and press add, it showed me that the product is registered. Can someone help me get the activation code?
Question
Razer Blaackshark v2 X 7.1 surround sound already registered
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+1Return it to shopee.
Get it from official source like Razer.com / official distributor to avoid any fake devices.
- Razer Support
Hi there,
It seems like you have purchased a counterfeit headset. Third-party resellers that are not listed as Razer's authorized stores. Please note that purchasing products from non-authorized dealers can often result in the use of counterfeit, re-boxed, defective, or gray market goods. You can visit this link: https://www.razer.com/store-finder to check the nearest stores where you can buy genuine Razer products. Feel free to reach out via PM if you need further assistance.
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