Razer Black Shark V2 X Microphone not working | Razer Insider

Razer Black Shark V2 X Microphone not working

  • 12 August 2020
  • 17 replies
  • 15653 views

I just recently bought the razer black shark v2 x and the mic isn't working. Ive tried going into my settings and turning the mic volume up, not only that its not muted. Please help.

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17 Replies

mines doing the same thing
My headset is experiencing the same problem
same here, pls help
nexusManateegeo724
I just recently bought the razer black shark v2 x and the mic isn't working. Ive tried going into my settings and turning the mic volume up, not only that its not muted. Please help.

I have the same prob
Same issue
I have the same problem
I have the same problem
Well, and so i am......

Trying on mobile also mic not working
I've had an issue like that and just solved it. If it's the same issue, it was solved this way:
go to Windows Start -> Settings -> Microphone privacy settings and enable it under "allow apps to use your microhpone".

Apparently windows has privacy settings now, sort of like android. I had no idea.
Hope this helps someone
same problem
I have the same problem, tried everything. Mic works when i plug it directly into pc but not when i plug it into headset.
Same thing, mic just not recognized
I'm having the same issue, I've tried everything Microsoft recommended 😕
nexusManateegeo724
I just recently bought the razer black shark v2 x and the mic isn't working. Ive tried going into my settings and turning the mic volume up, not only that its not muted. Please help.


I fixed mine after 4+ hours of troubleshooting and customer service!

I have a PC Windows 10, so I went to settings > update and security > windows update, and then I clicked check for updates and then view optional updates. I expanded Driver updates and selected all of the ones that use/update Realtek. I also had a different, required update, idk if that impacted it. After updating and restarting, the mic somehow worked! This might not work for everyone, but I hope it helps someone 🙂
ok so i did this and if it was wrog then it probably wouldve worked my stupid (i am do not want to say the word so here is a replacement) butt had left the mute button on
Same issue. The microphone works when plugged into my Android phone but not with a Windows 10 PC.
Userlevel 7
Totowaler
Same issue. The microphone works when plugged into my Android phone but not with a Windows 10 PC.


Hi there! Do you also use the Razer Blackshark V2 X? Ensure to select your headset in the Windows sound's recording tab and set it as default. Go to Start > Settings > Sound, scroll down to the Input section, and click “Troubleshoot”. Let Windows identify the problem, accept the recommended settings change, and try again. Let me know if it helps. Should the issue persists, please send me a PM together with your device's serial number. Let's continue from there. I'll be locking this thread now.