Razer Black Widow v4 Pro writing problem | Razer Insider
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Razer Black Widow v4 Pro writing problem

  • May 9, 2026
  • 2 replies
  • 9 views

I'm using a Razer Black Widow V4 Pro. I bought it brand new a few weeks ago. All the keys are genuinely problematic. The letter 'O' is often typed twice, and sometimes not at all. Activating the Shift key requires almost a punch. Keys like F1, 234, etc., don't work at all. I've tried everything to fix it, but nothing works. Everyone on forums is complaining about the same problem. When I try to contact Razer live support, the link doesn't work.
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2 Replies

  • Insider Mini
  • May 9, 2026

You can try checking your keyboard with another computer. If you have the same issues then you need to talk to a support engineer. Your keyboard needs replacing


Razer.Ten
  • Razer Support
  • May 9, 2026

Hey ​@kmbuozge,

Let me assist you with your keyboard. Have you updated the firmware by downloading from this link? Can you send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the key input issue?



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