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razer blackshark v2

  • September 18, 2025
  • 1 reply
  • 61 views

Hello Razer Team, I'm here and excited to start this flight with you. However, I'm having an issue with my BlackShark V2 X headset. I keep receiving a message that says, "This product is already in service. If this doesn't apply, please contact Razer Support." Can you please contact me so I can provide the necessary information and documentation? Thank you for your assistance. Thank you in advance for your support.🙏

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1 Reply

Razer.Aero
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  • Razer Support
  • September 19, 2025

Hi MohaELLB,

I'd be happy to help you out with this. Could you please send me a PM with your headset’s serial number and proof of purchase? This will allow me to verify the information in our database and assist you further.

Thanks, and looking forward to resolving this for you!

*Thread locked to curb the conversation to PMs.